Privacy Policy for Okie
At Okie, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the information we obtain through our website and services.
1. Information We Collect
We collect various types of information to provide and improve our services, including:
- Personal Information: This includes your name, email address, phone number, address, and any other information you provide when filling out forms, contacting us, or using our services.
- NDIS and Housing Information: We collect details related to your NDIS status, housing needs, preferences, and other relevant information to help match you with suitable housing options.
- Usage Data: We may collect information about how you interact with our website, including IP address, browser type, pages visited, and other analytics data.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our site and to understand how our services are being used.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To Provide Our Services: We use your information to match you with housing providers, assist with NDIS-related inquiries, and deliver the services you request.
- To Communicate With You: We may use your contact information to send you updates, respond to your inquiries, and provide customer support.
- To Improve Our Services: We analyze usage data to enhance our website, services, and user experience.
- For Marketing Purposes: With your consent, we may send you promotional materials and information about our services.
3. Sharing Your Information
We do not sell your personal information. However, we may share your information with:
- Housing Providers: To match you with suitable housing options, we may share relevant details with NDIS-registered housing providers.
- Service Providers: We may share your information with third-party service providers who assist us in operating our website and providing our services, subject to strict confidentiality obligations.
- Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
4. Data Security
We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, and destruction.
5. Your Rights
You have the right to:
- Access and Update Your Information: You can request access to the personal information we hold about you and ask for corrections if it is inaccurate or incomplete.
- Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.
- Data Deletion: You can request the deletion of your personal information, subject to legal obligations we may have to retain certain data.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review their privacy policies before providing any personal information.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us.